Terms of Service
Last updated: October 2026
1. The service
TechQB provides pre-dispatch triage software for garage door contractors: photo-based intake links and widgets, triage reports delivered by email, dashboard, and CRM webhooks, and per-property service records.
2. Accounts
You must provide accurate business information when signing up and keep your credentials confidential. You are responsible for activity under your account. Accounts are for businesses; you must be authorized to act on behalf of the company you register.
3. Subscriptions and billing
Plans are billed monthly in advance through our payment processor (Stripe). Prices are shown at signup and on the pricing page. You may cancel at any time from the billing portal; cancellation takes effect at the end of the current billing period. Fees already paid are non-refundable except where required by law. We may change plan prices with at least 30 days' notice.
4. Acceptable use
You agree not to misuse the service: no unlawful content, no attempts to disrupt the service, no scraping or reverse-engineering, and no use of TechQB to send unsolicited messages. Homeowners who submit intake forms do so through links you share; you are responsible for how you collect and use their information, in line with the Privacy Policy.
5. Professional-safety scope
TechQB is a professional dispatch and diagnostic-aid tool for trained garage door technicians. Triage outputs are estimates to help dispatch decisions, not definitive diagnoses. Torsion-spring work and other repairs are dangerous and must be performed by qualified professionals. TechQB is not intended to instruct homeowners to perform repairs.
6. Data
Personal information you and your homeowners submit is encrypted at rest and handled as described in the Privacy Policy. We do not sell your data. You retain ownership of the business data you submit; you grant us a license to process it to operate the service.
7. Availability and changes
We work to keep TechQB available but do not guarantee uninterrupted service. We may update features and these terms; material changes will be communicated, and continued use after the effective date constitutes acceptance.
8. Limitation of liability
To the maximum extent permitted by law, TechQB is provided "as is" without warranties of any kind. Our total liability for any claim arising from the service is limited to the fees you paid in the 12 months before the claim arose.
9. Termination
Either party may terminate at any time. We may suspend accounts that violate these terms or that pose a security risk. On termination, your access ends and we will retain or delete data as described in the Privacy Policy.
10. Contact
Questions about these terms: sign in and contact support from your dashboard.